If the grips are not used and free of chalk, water and sweat, you can return them for a refund or exchange. The use of tape or WodWax on the bar or rings voids the warranty of the grips. Please email us regarding your request at email@example.com. For exchanges, we will have you mail the grips back to us while we will ship you the preferred product. For returns, we will issue a refund upon receipt of the unused product. We stand behind our product and care about our customers. If your grips are damaged from normal use within 6 weeks please contact us for a replacement. If an issue occurs outside of this timeframe and you think your situation is unique please contact us at firstname.lastname@example.org. We will work with you.