Frequently Asked Questions

How long does it take to ship my order?

Orders are processed within 1-3 business days from the date the order is placed. Saturday and Sunday are NOT business days.

Within US, we offer a variety of shipping options to meet all your timing and budget needs. Shipping options are calculated at the time of order utilizing origin, destination and rates provided by the carriers. Delivery time frames are estimates provided by the carrier and are not guaranteed. Victory Grips does not guarantee or warrant any information provided by shipping carriers and will not refund shipping fees for carrier non performance.

Shipping to Canada, Mexico, Central and South America, and Asia: Via UPS or DHL Express Import taxes and fees charged by the destination country are not included. The carrier will contact you to arrange payment of import taxes and fees prior to delivery.

Do you ship internationally?

Yes, but not to all countries. If you are ordering from anywhere in Europe, we recommend ordering from eu.victorygrips.com 

International orders will be charged import taxes and fees at the time of delivery by the carrier.

Do you have resellers outside the US?

Our current list of International Resellers can be found here.

What is your Returns and Exchanges Policy?

Victory Grips Return Policy

At Victory Grips, we stand behind the quality of our products and want you to feel confident in your purchase. If something is not right, we are here to help.

Return Eligibility

Items may be returned within 30 days of delivery if they meet the following conditions:

  • Item is unused and in new condition
  • Original packaging is included
  • Product is free of chalk, dirt, hair, odor, sweat, damage, or signs of use
  • Tags, if applicable, are still attached

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Used or worn grips
  • Items showing signs of chalk, dirt, odor, pet hair, or sweat
  • Items damaged through normal wear and tear
  • Products returned without original packaging
  • Final sale or clearance items
  • Gift cards

Due to hygiene and safety standards, used grips sent back to our warehouse will be rejected and discarded. Rejected items will not be shipped back to the customer.

Exchanges

Need a different size or style? We offer exchanges on eligible items within the return window, subject to inventory availability.

If the requested exchange item is unavailable, store credit may be issued instead.

Victory Grips will cover the cost of return shipping for approved exchanges and store credit returns.

Return Shipping

  • Customers are responsible for return shipping costs only when returning an item for a refund.
  • If you choose an exchange or store credit, Victory Grips will provide a prepaid return shipping label.
  • Original shipping charges are non-refundable.

Defective or Incorrect Items

If you received the wrong item or believe your product has a manufacturing defect, please contact our support team before starting a return. Include photos of the issue so we can review it quickly.

Refunds

Once your return is received and inspected, refunds will be issued back to the original payment method. Please allow 5–10 business days for processing after the return is delivered.

If the returned item does not meet the conditions above, the return may be rejected.

Warranty

Victory Grips products are designed for high-performance training, but normal wear over time is expected. Our warranty covers manufacturing defects only and does not cover damage caused by misuse, improper care, or standard product wear.

Need Help?

Contact the Victory Grips support team, and we’ll be happy to assist with sizing, exchanges, returns, or product concerns.

START YOUR RETURN HERE.

Do you offer a military discount?

Yes, we do offer a Military discount. Once you add a product to your cart, you can click on the GovX ID to get verified for your discount.

How long should my grips last?

Your grips should last a minimum of 4 to 6 months depending on intensity and volume of training, biomechanics, bar type, or substances on the bar, and storage conditions. They may last longer, however, they are not indestructible despite our best efforts to make a durable product.

What if my grips prematurely get damaged?

We stand behind our product and care about our customers. If your grips are damaged from normal use within 6 weeks please contact us for a replacement at customersupport@victorygrips.com.

What is the difference between Fingerhole and Fingerless Grips?

Fingerhole grips have a dowel effect that locks in your grip to create maximum torque, increasing performance. Fingerless grips allow for fast transitions between movements saving you precious seconds.

What is the difference in materials?

We have 3 different materials. X2 is a vegan-friendly microfiber material that is breathable and provides maximum comfort. Leather is tried and true with no compromise on comfort, protection or performance.  Conquer is a rubber/microfiber material designed exclusively for No Chalk and Powder Coated bars. For more information on our materials check out our grip guide.

Can I sell Victory Grips in my gym?

As gym owners ourselves we understand the variety of demands of gym owners. We created our Gym Referral Program with the goal to keep the process as simple as possible.

What is the difference between men's and women's grips?

The main difference is the width. The women's grips are more narrow than the men's as women typically have more narrow hands. The sizes are also not equivalent in length. Our sizing is unique, so ensure to utilize our sizing guidelines.

I am a woman with larger than average hands. Will the men's grips be a better fit for me?

Yes, if you are woman with larger hands, especially in palm width, go for the men's size. The main difference in the men's size compared to women's is the width. If this sounds like you, then follow the men's sizing.

I am right at the cusp of the next size. Which size should I go with?

The grips are designed to fit true to size and still give sufficient fold to create the dowel effect. Let's say you are a male and measure right at 6.5" (16.5 cm). You will do fine with a men's medium. However, there are three things to consider: 1. If you are measuring for our finger hole grips and prefer a larger fold/dowel effect than average, then size up. 2. If you have very thick hands, sizing up would be recommended. 3. If you are measuring for Fingerless grips do not size up.